Legal

Privacy Policy

Last updated: May 24, 2026

1. Information we collect

  • Account data: name, email, password hash, profile details.
  • Team data: teams, MIOs, meetings, attendance, and content you create.
  • Usage data: pages visited, actions taken, device and browser info.
  • Billing data: processed by our payment provider; we store only metadata (plan, status).

2. How we use information

We use your data to operate the Service, authenticate you, process payments, send service emails, prevent abuse, and improve features. We do not sell your personal data.

3. Sharing

We share data with trusted processors that help us operate the Service (hosting, payments, email delivery, analytics). They process data only on our instructions and under contract. We may disclose data if required by law.

4. Cookies

We use essential cookies for authentication and basic functionality, and optional analytics cookies to understand usage. You can control cookies via your browser settings.

5. Data retention

We retain account data while your account is active and for a limited period after closure to meet legal and business needs. You can request deletion at any time.

6. Security

We use encryption in transit, encrypted storage, role-based access controls, and row-level security to protect your data. No system is 100% secure; report concerns to our security team.

7. Your rights

Depending on your location, you may have rights to access, correct, export, or delete your personal data, and to object to certain processing. Contact us to exercise these rights.

8. International transfers

Your data may be processed in countries other than your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

9. Children

The Service is not directed to children under 16. We do not knowingly collect data from children.

10. Changes

We may update this policy and will notify you of material changes by email or in-app.

11. Contact

Privacy questions? Email privacy@synchpoint.app.